Healing families. Strengthening communities.

Frequently Asked Questions

  • What types of services do you offer?

    Uplift Family Services' coordinated network of services is designed to help children and families at all levels of need. Our services include:

    Foster Care and Adoption Services

    Intensive Services, such as

    Children's Shelter Alternative Programs
    Family Preservation
    In-Home Mental Health
    Mobile Crisis Response
    Targeted Behavioral Intervention
    Wraparound (Program Uplift)
    Outpatient Mental Health Services

    Prevention and Early Intervention, such as

    Addiction Prevention Services
    Crisis Nursery
    Fast Track (Early Intervention in Child Welfare)
    First 5
    Kinship Support
    Student Assistance Services

    Psychiatric Services

    Residential Treatment

    School-Based Treatment Services

    Transitional Housing

    Services vary by location. (Services by County)

  • What funding does Uplift Family Services accept?

    Medi-Cal, Healthy Families, Chapter 26.5
    Family Preservation
    STOP funding
    Kaiser, only in our short-term 24/7 Intensive Family Services (residential) program
  • How do I access these sources of funding?

    • Call your county Mental Health Department to find out how to access Medi-Cal and Healthy Families funding.
    • Family Preservation Funds are accessed through your child’s social worker.
    • Chapter 26.5 funding is accessed through the school district. The first step is to request an IEP meeting in writing to the school principal of your child’s school.
  • Is a referral necessary to obtain services?

    Children are referred to Uplift Family Services' services by various sources. Referral sources include:

    • County Department of Social Services
    • County Department of Mental Health
    • County Probation Department
    • Private mental health agencies
    • Managed care companies
    • Medical primary care physicians
    • Schools
    • Law enforcement

    For some services, patients and families can self refer. For more information, check the individual service descriptions under Our Services or contact Uplift Family Services' Client Services at (408) 379-3796. (Services by County)

  • What age population does Uplift Family Services serve?

    • As a Foster Care and Adoption Services Agency, we serve ages birth to 17 years.
    • Ages accepted by Uplift Family Services programs vary, depending on the program.
    • We serve children and adolescents. Learn more about the families we serve here.
    • Learn more about our services here.
  • Can my child be seen right away?

    If your child is suicidal or in acute crisis, you can call our 24-hour Mobile Child and Adolescent Crisis Program at (408) 379-9085 and consult with an Uplift Family Services staff person. Otherwise, all referrals must go through the referral process, which varies depending on the program.
  • Does Uplift Family Services provide drug treatment or classes?

    Uplift Family Services provides Addiction Prevention Services in Santa Clara County only. Uplift Family Services does not provide drug or alcohol treatment.
  • How do I access Wraparound (Uplift) services for my child?

    Social Workers, Probation Officers, and County Mental Health Workers initiate the referral process for this service.
  • How do I access school-based services for my child?

    The child’s parent can contact the school district Special Education Department requesting information on Special Day Class with a therapeutic component or Day Treatment. This may lead you to Uplift Family Services' school-based services OR another agency that is contracted with your particular school district.
  • How do I access 24/7 Family Services (residential) for my child?

    Social Workers, Probation Officers, and County Mental Health Workers initiate the referral process for this service.
  • Does Uplift Family Services provide medication services?

    The child must be enrolled in another Uplift Family Services program in order to access medication services at Uplift Family Services. For example, an outpatient therapist would consult with the psychiatrist regarding the need for medication. To read our medication policy, click here.
  • How can I volunteer?

    Community support has been at the heart of nonprofit Uplift Family Services since its inception in 1867. Today, the lives of thousands of children in crisis are brighter because of many volunteers who give of their time, talents and energy.

    There are many one-time and ongoing activities that make it possible for you and Uplift Family Services to help more children in your local community. To learn about volunteering for Uplift Family Services, follow the link below or contact our Fund Development Department at (408) 364-4044. (Volunteer Opportunities)

  • Please tell me your address, other locations, and directions.

    Uplift Family Services is headquartered in Campbell, with offices and/or services in over 30 counties throughout California. (Locations and Service Areas)
  • How do I find out what jobs are available?

    Uplift Family Services employees are hard working professionals who value different experiences and backgrounds, support each other, and are interested in making a positive difference in the lives of children and families. We are always looking for talented, energetic and enthusiastic people to join us. (Employment at Uplift Family Services)

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